top of page
TERMS AND CONDITIONS​

User Agreement

By attending classes you and any of your guests are agreeing not to use any of Thea Tutoring® inventions (including but not exclusively, lesson structures, lessons plans, lesson arrangements or other formats even if there is some reordering of these structures, plans etc., methods of teaching, activities and materials) in schools, commercial or voluntary groups unless you have express written permission from Thea Cooper. This expresses in writing what has always been implied, which means that any past attendance of Thea Tutoring® classes or activities is equally covered by this agreement. If you do not agree to be bound by this User Agreement, you may not use or access our services.

​

Refunds for Cancelled Classes

If a teacher has to cancel classes, he/she will endeavour to reschedule a make-up session. If this is not practical, a full refund will be offered. The exception to this is when the cancellation is because of weather conditions preventing the teacher from travelling (eg snow) or if running the class could endanger the health of those attending eg in the case of an epidemic of illness or pandemic. In these cases, no refunds will be made.

​

Safeguarding and Privacy for Thea Tutoring Online Sessions

  • By joining the session you agree to be part of a live video call and will be visible to others in the group – unless you choose to be unseen.

  • Please make sure that you are happy with Zoom’s privacy policy before joining. https://zoom.us/privacy.

  • In joining the group you agree to supervise your children at all times while they are on a live video call.

  • There should always be a parent/carer available during the call. Please make sure that you and your child are in a suitable locations and are fully clothed if you are enabling video.

  • To maximise security for your family, we operate a waiting room and password system to ensure only those pre-registered join our group.

  • We also disable recording of the session.

 

General

We may occasionally amend these terms and conditions. By continuing to use our services you agree to accept these changes and you should check them each time you book classes as they are binding on you.

bottom of page